QUALITY
We are committed to meeting customer requirements by providing safe and reliable products, services, and information of the highest quality in terms of reliability, on-time delivery, and customer satisfaction while ensuring employee safety, fostering employee relations and driving efficiency improvements. Our success is based on continually improving the effectiveness of our products, processes, and Quality Management System.
Quality and Customer Satisfaction are a reality at Gemma Automotive because of our:
- Mission to operate in accordance with ISO 9001, CE and TSE
- Extensive technical knowledge in hydraulic applications and design
- Proactive approach to problem solving
- Dedication to learn from the voice of our customers
- Focus on continual improvement
- Commitment to extensive training, detailed work procedures, and instructions to maintain repeatable quality
- 100% testing of final product
